Not known Details About empire today carpet and flooringI need my carpet set this carpet seems to be old and wrinkled. I also have to receive precisely the same customer care which i got when “Empire today” income consultant to start with arrived to my household for getting my business.
On November sixth, I acquired an automatic message indicating the installers were being on their own way. Your staff was a no show on November 6th. On November seventh , we rescheduled for November 8th because I used to be instructed Trevor required to supervise the alternative, and is also The explanation why they didn’t show on Monday or Tuesday. November 8th, the original installer showed up with 7 packing containers of flooring. He asked us what area was being changed.
We choose matters for instance this just one really severely and sincerely regret the inconvenience. We’ll be in connection with you Soon to carry on working on a resolution.
I might be contacting the Better Organization Bureau and won't ever advocate using Empire for anything at all at any time all over again. I know that i'm only one particular person, but I'll influence this business with my voice.
I instructed my lender n customer care that Lisa would not connect with me back until it had been time for her to go away that's what precisely she did n she didn't depart a phone back again range.
September 26, 2017 at eight:04 am It is actually tough to cope with an organization that does not Possess a store front as well as the customer care brokers satisfaction themselves on scripted responses and refuse to hear the small print of your respective problems. I acquired carpet and baseboards from your business,the two have been scheduled for being installed on Thursday, the guys doing the baseboards confirmed up with the wrong dimensions basboards, he remaining and never ever stated when he would return. I fatigued contacting Empire for over 2 hrs to tell them to deduct the cost of The bottom boards And that i can pay for them once They can be put in.
We named the organization and nobody appreciates wherever the freakin installer are. By no means again which i will offer Using these company all over again. I is going to be getting in contact with the company Workplace to let them know that they’re subcontractors suck! They waisted my two day off awaiting almost nothing. Any individual that reads this look for a corporation that cares
I happen to be combating for 2 weeks for getting somebody out to fix just a few boards that popped up immediately after An important hardwood floor installation.
So now I'm listed here with anything from my closets out on my balcony and we’re anticipating rain so I had to head out to purchase tarps to test to protect almost everything And that i’m now having to acquire break day Focus on Monday for your kitchen area install and HOPE that they actually present up and do The work this time.
The bathtubs are brimming with things, We've moved home furniture and every thing we individual so that they could install our carpet TODAY. We acquired a phone at eight:30 AM this early morning that they have been from inventory on our carpet and wouldn't have the ability to occur for an additional week. check here Completely UNACCEPTABLE. Will not use this firm.
I had to repaint every one of the moldings. Why would i need one thing inferior to what I already experienced. Erica did not condition which the new padding might be different plus a poorer high-quality. I'd haven't agreed to The work .
She said she sits right behind Justin and he or she is sorry if it came off like that from his dialogue, I said that may be Alright more info I have all of it doXXXXented like our conversation. I want my a reimbursement I'll seek the services of some other person to return in and rip this out and get it done suitable. I asked for they Make contact with me back prior to shut of business enterprise on Wednesday twelve/six/2017
Your team had a blank slate when they arrived to complete the Original installation. It must have been quick and painless. Now I need to pay to your team’s inadequate organization apply. Thank you for taking the time to review my worry.
I referred to as when I discovered one, & was instructed they might send me a Verify to cover the expense….now I’ve been obtaining the run close to for weeks to have the Verify, I also have to have a Self-importance given that the outdated one was thrown out. My toilet has actually been sitting inside the corridor since August so we haven’t experienced usage of our toilet considering that then. I completely imagine that we need to be compensated for our time, aggravation, residing in this residence with mold for months, & calling about the phone all the time. If I don’t get a thing carried out Quickly, I’ll be speaking to my attorney & Speak to six. They are going to be having a thing finished listed here.